Privacy

Privacy Policy

At Kitchen Kraft, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last Updated: January 2026

1. Information We Collect

  • Personal Information: Name, email address, phone number, and address when you contact us or request a quote.

  • Project Information: Details about your interior design requirements, preferences, and property specifications.

  • Technical Data: IP address, browser type, device information, and website usage data through cookies and analytics.

  • Communication Records: Emails, messages, and call records related to your project inquiries and service requests.

2. How We Use Your Information

  • To provide and improve our modular kitchen and interior design services.

  • To communicate with you about your project, send quotes, updates, and service-related information.

  • To personalize your experience and provide relevant design recommendations.

  • To process payments and maintain accurate financial records.

  • To send marketing communications about our services, promotions, and design inspiration (with your consent).

  • To analyze website usage and improve our digital presence.

3. Data Protection & Security

  • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

  • All payment information is processed through secure, encrypted payment gateways.

  • We restrict access to personal information to authorized employees and contractors who need it to perform their duties.

  • Regular security audits and updates are conducted to maintain data protection standards.

  • We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies & Tracking Technologies

  • We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.

  • Essential cookies are necessary for website functionality and cannot be disabled.

  • Analytics cookies help us understand how visitors interact with our website to improve user experience.

  • Marketing cookies may be used to deliver relevant advertisements and track campaign effectiveness.

  • You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

5. Third-Party Services

  • We may share information with trusted third-party service providers who assist in business operations (payment processors, email services, analytics platforms).

  • Third-party vendors are contractually obligated to maintain confidentiality and use data only for specified purposes.

  • We use Google Analytics to analyze website traffic and user behavior.

  • Social media plugins may collect information when you interact with our social media content.

  • We are not responsible for the privacy practices of external websites linked from our site.

6. Data Retention

  • We retain personal information for as long as necessary to fulfill the purposes outlined in this policy.

  • Project-related data is kept for the duration of the project and for a reasonable period afterward for warranty and support purposes.

  • Financial records are maintained as required by applicable tax and accounting regulations.

  • You may request deletion of your personal data, subject to legal and contractual obligations.

7. Your Rights & Choices

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You can request correction of inaccurate or incomplete personal data.

  • Deletion: You may request deletion of your personal information, subject to certain exceptions.

  • Opt-Out: You can unsubscribe from marketing communications at any time using the unsubscribe link in emails.

  • Data Portability: You can request a copy of your data in a structured, commonly used format.

  • Withdraw Consent: You may withdraw consent for data processing where consent is the legal basis.

8. Marketing Communications

  • We may send you promotional emails about new services, design trends, special offers, and company updates.

  • You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails.

  • Opting out of marketing emails will not affect service-related communications regarding your projects.

  • We respect your communication preferences and will honor opt-out requests promptly.

9. Children's Privacy

  • Our services are not directed to individuals under the age of 18.

  • We do not knowingly collect personal information from children.

  • If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.

10. Changes to This Policy

  • We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

  • Significant changes will be communicated through our website or via email to registered users.

  • The 'Last Updated' date at the top of this policy indicates when it was last revised.

  • Continued use of our services after policy updates constitutes acceptance of the revised terms.

Privacy Questions or Concerns?

If you have questions about this privacy policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us.

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